Technical support
Did you know that…
You can take care of a good portion of the regular maintenance of your
HVAC system by yourself?
Here are 9 simple actions you can safely perform:
- 1
Replace your filters and cartridges when dusty or according to the manufacturer’s instructions. If your HVAC system thermostat has a reminder option, remember to reset it!
- 2
Always keep your ventilation control (fan) in continuous operation mode for added comfort.
- 3
Clean the HVAC system air outlet grilles at least 1 or 2 times a year.
- 4
Have the air ducts cleaned every 4 to 5 years.
- 5
Clean the air exchanger filters, fan, Carrier heat recovery unit, and water drainage hoses according to the frequency recommended by the manufacturer.
- 6
Replace humidifier components as the manufacturer recommends, usually once a year. These components used in your humidifier model (cartridge, gasket or cylinder) vary.
- 7
Make sure to clear the space under your outdoor heat pump unit. Do not store anything underneath, and remove dead leaves and snow.
- 8
Clean the exterior of the outdoor unit with a standard garden hose.
- 9
Clean the interior of the HVAC unit following the manufacturer’s recommendations.
Need technical support?
Contact us by filling out this form or by calling us at 1 855 KLIMFAX.
A member of our team will answer your questions.
Don’t feel like doing it yourself? No problem!
Contact our emergency service immediately, toll-free at 1 855 KLIMFAX.
A HVAC technician will take care of your request.
Always up to date on your maintenance!
Sign up for our annual maintenance service: the perfect way to make sure you never forget a service and save 10% off the regular price!!
To find out more about this service, click on the button below.
No heating in winter, major water damage, you are a person at risk in the event of a heat wave?
Contact our emergency service immediately, toll-free at 1 855 KLIMFAX. A HVAC technician will take care of your request.




